Read How We Handle Your Account Records
Three things sit in your record: who you are, how you pay, and what you did on the platform. Registration gives us your mobile number, email and date of birth. Your payment trail holds the wallet name you used, the reference number your bKash, Nagad or
-
1
Rocket app generated, and the amount. Your activity trail shows which rounds you opened, whether that was Roulette Bangladesh Live or Slot Powerplay, plus login times and the device you logged in from. We use that for one purpose set: verifying it's really you, matching a
-
2
deposit to the right account wallet, and answering you when something looks wrong. We don't sell it. Payment processors and game studios such as Pragmatic Play or Evolution receive only the minimum needed to complete a transfer or load a table on your screen. Retention is
-
3
tied to obligation, not preference. While your account is open we keep the full record; after you close it we hold transaction history for the period the applicable rules require, then remove the rest. Because those rules change by jurisdiction, the exact retention window and your
-
4
rights over deletion depend on your local law and whether you sit in an eligible region. If you want the version that applies to you, write to us and we'll tell you what we hold.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.